ISO 17025: General requirements for the competence of testing and calibration laboratories

  1. Introduction
  2. Scope
  3. Normative references
  4. Terms and definitions
  5. General requirements
  6. Impartiality
  7. Confidentiality
  8. Structural requirements
  9. Resource requirements
  10. Personnel
  11. Facilities and environmental conditions
  12. Equipment
  13. Metrological traceability
  14. Externally provided products and services
  15. Process requirements
  16. Review of requests, tenders and contracts
  17. Selection, verification and validation of methods
  18. Sampling
  19. Handling of test or calibration items
  20. Technical records
  21. Evaluation of measurement uncertainty
  22. Ensuring the validity of results
  23. Reporting of results
  24. Complaints
  25. Nonconforming work
  26. Control of data and information management
  27. Management system requirements
  28. Options
  29. Management system documentation
  30. Control of management system documents
  31. Control of records
  32. Actions to address risks and opportunities
  33. Improvement
  34. Corrective actions
  35. Internal audits